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Improve Customer Experience

By truly understanding your customers we design experiences that get their liking and earn their loyalty. Our CX team helps you focus on the customer journeys and touchpoints that matter most, i.e. that drive sustainable customer loyalty and profitability.

Our Point of View

”An organization will only succeed in doing the right things and doing things right, when operational data (O-data) and experience data (X-data) are combined and analyzed before investments in Customer Experience are done.”

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The process of improving customer experience

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Customer experience is an investment and a commitment, with both significant short-term and long-term results

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ICX Process.png

The process of improving customer experience

Customer experience is an investment and a commitment, with both significant short-term and long-term results

Long- short term ICX.png
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Our CX Cases

From CX Vision to operationalized customer strategy

From CX Vision to full implementation

Customer journey mapping

Differ Technology

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Cecilia Clausen

+46 70-742 08 66

Differ Strategy

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Isac Jakobsson

+46 73-092 54 25

Differ Strategy

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Frank van Gelder

+46 72-584 71 82

Our CX Experts

Cecilia Clausen

+46 70-742 08 66

Isac Jakobsson

+46 73-092 54 25

Frank van Gelder

+46 72-584 71 82

Our Green Experts

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